I was watching the show Undercover Boss the other night and it made me a little emotional. The show has a wonderful concept, the CEO of the company goes undercover and becomes a worker in 2 or 3 different areas of the company to find out how the company is really functioning…and to see how the employees function in their positions. In this episode, 3 exceptional employees of the company, 7 eleven, were highlighted and awarded for their excellent service.

What struck me about these employees was their true love of the job…they brought their A game every day and they didn’t bitch and moan while performing their job. These people did not have cushy positions with a window overlooking the ocean!! These people had the menial jobs that make companies run smoothly…an elderly woman who works the coffee machines…She knew every customers name and served them with a smile…a night delivery man, who is an immigrant—smiling and so happy to have a job that supports his family and an ex-military man who works on a dessert assembly line…who was smiling and encouraging to the “new” guy. Read more…